Our Mission

Our mission at Hear Room is to empower individuals with hearing impairments by providing the most advanced and effective assistive listening technology available. We believe that everyone deserves to hear and be heard, and we are dedicated to making this a reality for our customers. We strive to provide personalized solutions that meet the unique needs of each individual, delivered with exceptional customer service and support. Our commitment to innovation, quality, and accessibility drives us to continuously improve our products and services, and to make a positive impact on the lives of those we serve.

Principal Consultant

Jim Russell

Jim Russell is a highly experienced Principal Consultant at Hear Room, bringing 20 years of expertise in the field of audiology and hearing technology. Jim is passionate about helping people with hearing impairments to improve their quality of life and has a deep understanding of the challenges they face. He is known for his patient-centric approach and his ability to develop customised solutions that meet the unique needs of each individual.

Jim is a licensed Audiometrist with extensive knowledge of the latest hearing technologies, including hearing aids and other assistive listening devices. He stays up-to-date with the latest advancements in the field, regularly attending conferences and continuing education courses.

In his role at Hear Room, Jim works closely with clients to understand their specific needs and develop solutions that improve their communication abilities and overall quality of life. He is committed to providing exceptional customer service and support, and his expertise and guidance are valued by both clients and colleagues alike. Jim's dedication to helping those with hearing impairments achieve better hearing and understanding is the driving force behind his work at Hear Room.

Our work values

Our values of commitment, accessibility, openness, and innovation
guide everything we do, from the products we offer to the service we provide.

Commitment

Hear Room, we are committed to providing our customers with the best possible solutions to meet their hearing needs. We are dedicated to ensuring that our products and services are of the highest quality, and we take pride in our ability to deliver on our promises. We believe that commitment is key to building strong relationships with our customers, and we are committed to earning their trust and loyalty through our unwavering dedication to their satisfaction.

Accessibility

Hear Room, we believe that everyone deserves equal access to the benefits of assistive listening technology. We are committed to promoting accessibility for all, and strive to make our products and services available and affordable to those in need. We believe that accessibility is a fundamental right, and we are dedicated to removing barriers and providing inclusive solutions that enable everyone to hear and be heard.

Innovation

Hear Room, we are committed to innovation as a means of advancing the field of assistive listening technology and improving the lives of those with hearing impairments. We embrace new ideas and technologies and are always seeking to push the boundaries of what is possible. We believe that innovation is essential to meeting the evolving needs of our customers, and we are dedicated to staying at the forefront of the industry through ongoing research, development, and collaboration. We are driven by a passion for innovation and believe that our commitment to this value is what sets us apart as a leader in our field.

Openness

Hear Room, believe in being open and transparent in all our interactions with customers, partners, and colleagues. We value honesty, integrity, and clear communication, and are committed to fostering an environment of trust and respect. We believe that openness is key to building strong relationships, and we welcome feedback and input from all those we work with. We are dedicated to creating a culture of openness and collaboration, where everyone has a voice and is empowered to contribute to our shared success.