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Hear Room offers independent advice on the style of hearing device to suit your hearing loss, lifestyle, and hearing goals. We pride ourselves on personalised service for all our clients. We endeavour to keep up with the latest advancements in technology and work with you to develop a hearing solution to achieve the most optimal outcome. It makes us feel proud when we see how much hearing devices have improved our clients’ lives.

Hear Room is:

  • Independent, family-owned small business

  • Services that come to you*

  • Staff not paid commissions so you can be assured you are being offered the right hearing aid solution for you at a competitive and affordable price.

  • Offer exceptional customer service

  • Fully qualified staff, who continue to invest in their professional development

  • Offer leading solutions to meet your hearing needs & goals.

Hearing services

At Hear Room we offer a range of hearing services including:

  • Hearing screenings

  • Hearing tests

  • Hearing aid fitting and management

  • Custom musician earplugs, noise plugs and swim plugs

  • and more

*Servicing South East Queensland, with some options of tele-audiology services for other regions. 

Hearing Test







How We Hear


How we hear

Hearing Devices

A great range of premium and advanced hearing devices from leading manufacturers to suit everyone's needs.

Offering face-to-face fitting in your own environment, or via tele-audiology (tele-audiology is only available for some devices).



The invisible-in-the-canal is the smallest custom hearing device on the market and is great for those looking for a cosmetically appealing solution.

This can be fitted to mild to moderate hearing loss.

The completely-in-the-canal sits at the entrance of the ear canal and is slightly larger than the IIC but can be fitted for mild to moderately severe hearing loss.



ITC ITE Circle


The in-the-canal hearing device is custom-made to fit in the entrance of the ear canal and is a popular custom hearing device, due to its size and full functionality.

Can be fitted to mild to moderately severe hearing losses.

The in-the-ear hearing device is custom-made to fit and houses all the electronics in the shell. 

It is easy to manage and insert, and popular with people that have dexterity concerns.

Can be fitted to mild to moderately severe hearing loss.

RIC BTE Circle


The receiver-in-the-canal or receiver-in-the-ear device is a small cosmetic device that sits behind the ear and transmits sound via a fine wire to a speaker (receiver) that sits in the ear.  The receiver is held in place by an ear tip or ear mould.

This is one of the most popular devices in the market today.

Can be fitted to mild to severe hearing losses.

The behind-the-ear hearing device houses all electronics in the unit that sits behind the ear and transfers sound via a tube into an ear mould. 

This device is robust and easy to maintain with ear wax.

Can be fitted to mild to severe/profound hearing losses.

Communication Tactics

Your hearing device will help you hear better in some situations, but for better results using a range of communication skills will help you make the most of your hearing and your hearing device. There are other things you can do to give yourself the best chance of hearing and understanding well. These are commonly known as “communication tactics”. The best thing about these tactics is that they are useful for everyone, whether or not they have hearing loss or use a hearing device.

Tips to help you hear better


Communication Skills

Be assertive

Inform people you have hearing loss and tell them how they can help you. Most people will be happy to oblige if they understand what they need to do. Explain you don’t need them to shout at you, but to face you when they are talking and speak normally. You might need to remind people of this at times.

Using visual cues

We all “lip-read” to some degree, as we understand how different sounds look on people’s lips when they are talking. We use this naturally to help us figure out what a word might be if we missed it. Keep a clear view of a person’s face by looking at them when they talk and making sure the room is well-lit.

Using context

When chatting with somebody try not to worry about hearing every single word but focus instead on the theme of the conversation. You can piece in missed words if you understand the general context of the conversation.

Reduce background noise

Try to reduce the noise around you when people are speaking, for example, turn off the television or radio, or sit away from the kitchen or entrance-way in a café.

Ask for clarification

If you miss what somebody has said and you can’t figure it out, try to avoid saying simply “I can’t hear you” or “what did you say?” as this will eventually lead to frustration for yourself and those talking with you.Instead, ask them to repeat specifically what you missed. For example, “I’m sorry; I missed where you said you were going on Sunday afternoon?”

Asking for repeats

If you keep missing the same word or group of words, ask the speaker to rephrase what they are saying. You might say “I keep missing that last part about your new car, could you please try saying it a different way for me?”

Importance of concentration and keeping calm

Try to keep calm if you can’t hear well in certain situations. When you miss words you might find yourself getting tense, but this will make it even harder for you to catch up with what has been said. There will be times when you don’t hear so well when you find it almost impossible to figure out the conversation. This is an expected part of hearing loss, even if you are wearing a hearing device. It can help to think about what you can do to help yourself in these situations. For example, can you ask the speaker to write down what they have said? Remember that if you are tired, or unwell, you will likely find it more difficult to concentrate on following a conversation and you might not hear as well.

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